User Privacy Policy
This Privacy Policy explains how Bet St George collects, uses, stores and protects personal information when you register, place bets, play casino games or use our services. We value your privacy and aim to keep data handling clear and practical so you can manage your account with confidence.
Types of data we collect
Personal data
When you create an account or verify your identity we collect information that identifies you. This typically includes your name, date of birth, address, email, mobile number and identity documents submitted for verification. We may also collect information you provide when you contact support.
Technical data
We collect device and connection details such as IP address, browser type, device identifiers, operating system and log data. This technical information helps us deliver the service, prevent fraud and optimise performance on mobile and desktop.
Transactional data
Your activity on the site is recorded for account management and security. Transactional data includes deposits, withdrawals, bet and game history, payment method details and records of promotions or free bets linked to your account.
How we use information
We use data to operate your account, process payments, verify identity, prevent fraud and comply with verification requests. Data also helps us maintain security, investigate suspicious activity and respond to support queries. Where applicable, we may use information to personalise your experience, for example to present relevant market listings or account notices.
Data protection practices
We implement technical and organisational measures to protect data against unauthorised access, alteration and disclosure. Access to personal information is limited to staff and authorised service providers who need it to perform their duties. We also retain data as necessary for account administration and security, subject to applicable storage requirements.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functions, remember preferences and analyse usage. Some cookies are essential for login and transaction flows, while others support analytics and performance monitoring. You can manage cookie settings through your browser or the site cookie tool. Disabling certain cookies may affect site functionality.
User rights
You have rights over your personal information including the right to access, correct or request deletion of your data, and the right to restrict or object to certain processing. You may also have the right to receive a copy of the personal data you provided in a commonly used format.
Access, correction and deletion
To review, update or request removal of your data, sign into your account and use the available settings where possible. For other requests, contact us at [email protected]. We will respond and work with you to address reasonable requests in line with operational and security requirements.
Information sharing and third parties
We share data with service providers who support payments, identity verification, fraud prevention, hosting and analytics. We may also disclose information when required to investigate unlawful activity or to protect the safety of users. Third parties process data on our behalf under contracts that require appropriate safeguards.
Privacy policy updates
We may update this policy to reflect operational or legal changes. When we make material changes we will post an updated version on the site. Continued use of our services after changes indicates acceptance of the revised policy.