Terms of Use

These Terms and Conditions set out the rules that govern your use of the Bet St George platform. They explain our relationship with you, what we expect from account holders and how we manage promotions, payments and disputes. By using the site or app you agree to follow these rules and any additional terms that apply to specific products or offers.

Account responsibilities

You are responsible for keeping your account details secure. Do not share your login credentials and notify us immediately if you suspect unauthorised access. You must provide accurate personal information and keep it up to date. We may suspend, limit or close accounts suspected of fraud, money laundering or other prohibited activity. Only one account is permitted per person unless we agree otherwise in writing.

Eligibility requirements

To open and operate an account you must meet our eligibility criteria. You must be at least 18 years old and able to enter into a binding agreement. Certain promotions and services may be restricted to customers who meet residency or verification requirements. We may ask you to complete identification checks and to provide documentation to confirm your identity and payment methods before allowing deposits, bets or withdrawals.

Acceptable platform use

Use the platform fairly and lawfully. You must not attempt to manipulate betting markets, use automated scripts or bots, engage in collusion or exploit known errors in markets or games. Abusive behaviour towards staff or other users is not permitted. We reserve the right to cancel bets, withhold funds or close accounts where we suspect misuse, advantage play or breaches of these terms.

General bonus and promotion rules

Promotions are offered under specific terms that sit alongside these general rules. A typical welcome promotion may require a qualifying stake and minimum odds; for example, some offers require a qualifying bet of a set minimum stake at minimum odds to receive promotional tokens. Free bets and bonus balances are usually non-withdrawable and winnings from those funds may exclude the stake. Expiry and eligibility conditions apply - check the specific offer terms before you opt in. We may exclude certain payment types, bet types or markets from qualifying for promotions.

Deposits and withdrawals

We accept a range of payment methods for deposits and withdrawals. Deposits are generally credited instantly, allowing you to bet straight away. Withdrawals are subject to our verification checks and the processing times of the payment provider; timing may vary by method. We may set deposit, staking and withdrawal limits and require additional documentation before processing a payout. Any fees applied by third-party payment providers are the responsibility of the user.

Dispute resolution

If you have a complaint, contact our support team and provide full details so we can investigate. We aim to respond and resolve issues promptly; during an investigation we may restrict account activity until the matter is settled. If a dispute cannot be resolved directly, we will outline available escalation routes and any independent complaint services that can assist where applicable.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Changes will be posted on the site and, where appropriate, communicated to account holders. Continued use of your account after changes are posted constitutes acceptance of the revised terms. If you do not accept an update, you should stop using the service and close your account.